GamesLab Team

Since 2015, PLAION's GamesLab works with dozens of studios to provide reliable insights that can be trusted and worked on, both on User Research and Data Science/Analytics topics.
Our aim is to collaborate with each team in a meaningful way, to add value to their projects and go
together towards a common goal: create the best games possible.
To do so, the GamesLab is structured around two teams of deeply involved experts, each conducting projects in the Data or User Research field.
Combining these skillsets into one team allows us to better understand our player's behaviour, needs and expectations, enabling a relevant teamwork with every Game Studio.
Do you thrive to make a difference? Then jump onboard and join our crew!

GamesLab User Research Team

The Lead User Experience Researcher is responsible for developing strategical research roadmaps and programs, managing and coordinating research staff, conducting end-to-end research using a variety of methodologies, and partnering with Studio teams to incorporate research findings and insights into the game development cycle.

• Convert development goals and strategies into research opportunities

• Design, maintain and lead User Research Roadmaps fitted to game development cycles and
  adapted to each studio

• Organise and coordinate global research work and lead the prioritisation of research projects
  based on development needs and resource availability

• Manage the work and mentor a team of UX researchers, setting clear goals and objectives as
  well as ensuring high-quality research output

• Oversee your team as they plan, organise, and moderate user research sessions

• Collate and analyse results, identify actionable insights, and report/discuss synthesised findings with relevant stakeholders. Prepare and effectively communicate bespoke research deliverables across the various disciplines of the game development team

• Work with stakeholders to create and track post-test action plans

• Serve as a thought partner in critical discussions with Studio leadership in ensuring a data-
  informed approach to end-to-end game development

• Ensure research methods and best practices are innovative, efficient, and aligned with industry
  standards

• Serve as a proactive driver of a positive team culture

Required Qualifications

• 6+ years of experience in games user research (GUR), including a leadership role managing a
  research team or leadership equivalent experience

• Proven experience managing the time and assisting the development of other employees,
  leading multidisciplinary and multicultural teams in a remote environment

• Experienced in a variety of both quantitative and qualitative research methodologies including
  but not limited to, concept testing, usability testing, user experience testing, focus groups,
  interviews, diary studies, survey design/analysis, and expert reviews

• Proven analytical skills as well as the ability to triangulate across multiple methods to answer
  complex questions

• Demonstrated ability to convert research findings into actionable design and development
  strategies

• Strong understanding of game design, and an innate curiosity for understanding player
  motivations and behaviours

• Proven ability to be self-driven and organised, with a successful track record of balancing the
  ideals of research methods with the realities of fast-paced product development

• Comfortable interacting, negotiating, and communicating with stakeholders of different
  backgrounds and responsibilities (e.g., Art, Analytics, Engineering). Being able to present
  information, effectively and concisely to people at all levels of the organisation is critical

• Moderate to advanced knowledge with different game business models, P&L frameworks, and how research can inform both business and design decisions

• Forward thinking and actively maintain an interest in the games user research field, keeping up-to-date with the latest development tools and techniques

• Strong verbal, written and numerical English skills required

• Occasional travel, including international travel, may be required