Company Description:

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to JustDance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!

Job Description:

You will ensure the coordination and adherence to processes during the implementation of CRM campaigns:

• You will work closely with the Brand teams, Ubisoft+ and Ubisoft Store to receive their briefs.
• You will act as the liaison with the CRM operational teams (creating JIRA tickets, validating creative briefs, receiving assets, follow-ups...) to ensure the successful deployment of campaigns within the given timelines.
• You will work on campaign reporting by analyzing performance indicators in order to propose optimizations.

You will work and provide input on the creation of new omnichannel customer journeys to promote engagement, new offers and features related to games, Ubisoft+ and Ubisoft Store services to players:

• You will define the CRM plan, which should include the most suitable communication channels to activate, and the content of communications tailored by audience to best promote the offers.
• With the help of the operational team, you will coordinate the implementation of these journeys and establish a list of key KPIs to track.

You will also work on optimizing the management of our campaigns and communication channels:

• You may propose tests (A/B testing, control groups...) and analyze the results to optimize performance.
• To do this, you will rely on data analysts for the production of ad hoc analyses.

Qualifications:

• You are a student and ideally have some initial experience in marketing/CRM;
• You have strong interpersonal skills and strong motivation to work in a team within an innovative environment;
• You demonstrate great attention to detail and have strong organizational skills;
• You possess both analytical abilities and creativity;
• You have a strong curiosity and sensitivity towards customer relationship management, as well as the challenges and issues within a CRM department;
• An interest in the video game industry would be appreciated;
• Fluent in English (written and spoken).

Additional Information:

Recruitment process:

If your application is retained, you will first be contacted by a representative of our Campus team for a phone exchange to determine if your profile matches the job and your expectations. A physical or Teams interview will then be organized with your future internship tutor and the Campus team representative.

Intern benefits at Ubisoft:

• Gratification de stage selon le niveau d’études
• Carte Titres Restaurant Swile, remboursement de 50 % du titre de transport, 1 RTT par mois
• Réduction billetterie (concerts/spectacles), accès à la salle de sport Ubisoft à tarifs préférentiels

Ubisoft strives to develop an inclusive working environment reflecting the diversity of its player community. As an employer, Ubisoft offers equal employment opportunities without distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.

Mission Handicap contact:

If you need an adaptation of the recruitment process due to disability, contact the Mission Handicap team at [email protected].

For more information on Ubisoft's social impact: Impact Sociétal.